Order Tracking

Track Your Order

Once your order has been processed and shipped, you will receive a confirmation email containing your UPS tracking number.

You can use this tracking number to monitor your shipment directly through the UPS tracking system.

Track via UPS

To track your order, visit:
https://www.ups.com/track

Enter your tracking number to view the latest status and delivery updates.

Tracking Updates

Please allow 12–24 hours for tracking information to become active after receiving your shipment confirmation email.

In some cases, updates may be delayed while the package is in transit between facilities.

Delivery Status

Once a package has been handed off to UPS, all delivery updates, delays, and routing are managed by the carrier.

If your tracking shows “Delivered” but you have not received your package, we recommend:

• Checking around your delivery location

• Confirming with household members or neighbors

• Contacting UPS directly for further details

Need Help?

If you are unable to locate your tracking number or believe there is an issue with your shipment, please contact us with your order number.

Info@helixeralabs.com

Important Notice

All products are shipped via UPS. Delivery timelines are estimates and may vary based on location, weather, and carrier operations.

All products are intended for laboratory research use only.