All products are supplied strictly for laboratory research, development, or education. They are not for human consumption, medical, veterinary, or household use. Always follow your institution’s policies for handling and disposal.

We provide clear product specs on every listing. Batch/lot documentation is available; if you need a COA, datasheet, or additional details, contact us and we’ll attach the relevant files to your order record.

Orders placed by 12:00 PM (local warehouse time) typically ship same or next business day. You’ll receive tracking by email as soon as your parcel is scanned by the carrier.

Temperature-sensitive items ship with appropriate insulation and coolants when required. Please store promptly upon receipt according to the listing guidance.

Refer to the product page for any storage notes (e.g., protect from light, store refrigerated, avoid repeated freeze/thaw). Always use appropriate lab PPE and follow your facility’s safety procedures.

No. We cannot provide medical, dosing, or clinical advice. Our materials are intended only for non-clinical laboratory work and development. For medical questions, consult a licensed professional.

We accept major cards and secure online payment methods at checkout. For institutional purchases or PO requests, contact us to arrange terms.

If your parcel is damaged or incorrect, contact us within 7 days of delivery with photos and your order number, we’ll work quickly to make it right. For quality or documentation concerns, please contact us.